I've had a great experience working with them. Alexis has helped me out a lot and is quick with the responses.
Jackie Watkowski
Alexis does an amazing job communicating and answering all questions in a very timely manner. She worked diligently to get me a great auto quote and help ensure I was covered. Fantastic customer service!
Bill Cook
Alexis Davis did an awesome job assisting me with my auto insurance updates! 🥰❤️ Molly Kelsh was so great in helping me make updates to my home owners insurance!💕 Such quick smooth experiences and friendly interactions! Thank you so much for all your help and support! It really made a difference✨✨✨
KRISTIN NICOLE
Alexis has been wonderful to work with. I have a teenager and the pricing is high, but the best price I could find after calling many companies.
Nikole Garland
Great Staff to deal with !!!
Joe curto
Alexis is amazing!!! Always so quick to respond and a pleasure to work with.
Erin Phifer
Thank you so much to Alexis for all of her help. She, was professional patient and so much more. She, stayed on the phone and spoke to the customer service Agent, about my issues,with my rental insurance. And, took away all of my stress. I,am glad that I had a pleasure to speak with her. And, that I only had to make one phone call. She,definitely needs a raise. and, a promotion. Thank you Alexis you are the best!💯 Tiffany
ITSJUSME00
Amazing customer service, great prices, I really recommend
Robert Mandanipour
The pricing and policy are great, Karen has been a top notch professional through the whole process!
Todd Gillenwater
Great customer service, and rates. Highly recommend!
Elizabeth Laflamme
I've been with the company for over ten years. Very knowledgeable and pleasant. Ms.Alexis is very good at what she does. I'm glad that I was referred by family to Erie/Liberty Preferred. Keep up the great work.
Sharron Moore
Karen Malat and Alexis Davis helped me out with a rental insurance policy and previously provided auto insurance quotes as well. Alexis was incredibly helpful navigating the process and making sure I had all of the information I needed, and Karen was able to get me set up with a policy that fit all of my needs, right away! Both were quick to respond, very knowledgeable, and a pleasure to work with. I would absolutely recommend this company and will keep them in mind for future needs.
Caelyn Reyher
I would highly recommend Liberty Preferred Insurance Group, LLC company. It is family owned and operated to start. The people are nice, their products are usually the best price compared to other insurance companies, AND when there is a claim, it is quickly processed and resolved. Once you are with them for a while, you will not even want to shop the competition. You can't beat them in every aspect of the business.
Sandra Brewer
Always great to deal with and very personal & professional.
Greg Solomon
The staff at Liberty Insurance are super responsive, always just a phone call or email away. Thanks!
Matt Duvall
Jessica Dietzel is easy to talk to and understand. She is very knowledgeable & quick to respond to questions/emails. She made the process of switching to Liberty seamless & set our minds at ease.
Melanie Cooper
Very easy to work with, prices were great. It’s a small office so you always get to talk to the same people. They helped me reduce insurance costs by reducing my maximums and adding an umbrella policy.
Ferment Joe
Karen and her team have been supporting our family for almost a decade. I especially appreciate their responsiveness and care for the small details in their support or our insurance needs.
Jay Nwachu
I have been with Liberty Preferred for both my Auto and Life Insurance for several years now. Any time I call with a question or need assistance they are more than happy to help. Today, after speaking with Alexis in regards to a document I was in need of she emailed it to me within minutes. It's great to deal with such a wonderful insurance group. I highly recommend their services!
Kristen B.
Your friendly agents are always there to help! I’ve loved working with Karen Malat every step of the way! She’s helped me diligently with every question or concern I’ve ever had! A++ Rates A++ customer service A++ Business
Matthew Sparks
Alexis has always been so responsive and helpful with anything that I need! Highly recommend!
Brianna VanderVeer
Prompt response to call and e mail is of utmost important to me and the crew at Liberty Preferred insurance have never disappointed once.
Samuel George
Competent staff, great prices.
Elaine Buderer
Alexis is a sweetheart! Very helpful and professional
Jason
Great staff with excellent customer service! Just switched auto and home insurance w/ these folks and couldn't be happier. All those commercials out there saying save $$$ by switching? I usually say "yeah, right" to those commercials... Well, Liberty Preferred came through giving me more coverage AND saving about $800 a year! That's a win!
Jay McClenahan
Great experience!!!
Juan campos
I have had insurance with Liberty Preferred Insurance Group for many years. I have never once called there and got a sour attitude or "I can't help you, I will have to have someone call you back". They are ALWAYS at your service and ready to help. Not to mention everyone there is always in a great mood. I have enjoyed my relationship with them immensely and don't plan on leaving anytime soon. Treena M. Jones
Treena Jones
I have been with Erie Insurance for many years and I could not have chosen a better insurance company. I recently had an accident and Tyler Murr, my agent, and his whole team were there which made my life so much easier. They are courteous and they make it so easy to get in touch with them. Tyler has always been there to answer all of my insurance questions. I can't imagine not having Tyler and Erie.
Ann Adler
Liberty Preferred Insurance Group, LLC has always meet our insurance needs, by providing excellent customer service both in Automobile coverage and Homeowner's Insurance coverage. Whenever I have questions, they are able to answer them or they get back with me in a short period of time. The cost of the insurance is reasonable and the provider has taken care of us in the past, in a timely manner.
KEVIN STONESIFER
In all honesty, buying insurance is like getting a root canal: You don't want to do it, it's going to be painful, but you know you have to so you just do it despite the agony. In this case, yes, I had to do it as I was buying a new home. My wife and I checked a couple of companies in line and had even gone so far as setting up a policy with our auto insurance company (big name known for some woman with a price gun). When our mortgage company found out, they redirected me to Liberty and Karen. The root canal images were getting worse. But ...... Karen was the easiest person to work with, she figured out what I needed, figured out what my premium limit was going to be and made sure I got a good policy and a good price. All within the span of about four hours. Came back with three options, discussed the pros and cons of each and helped me arrive at an informed decision. She even made sure my loan team received all the documents so I didn't need to run around chasing more paper. Karen was easy and friendly to work with and I would recommend that if you want someone to help you deal with getting the coverage you need, give Karen a call. So, yes, working with Karen is far better than getting a root canal.
Rex Roberts
Liberty and specifically Alexis have helped me get great coverage at a reasonable price. Alexis has done a great job answering my many questions and adjusting my policy as necessary.
David Kalikhman
Molly and Alexis always take care of my family and make us a priority. We have been with Liberty Preferred for 5+ years and we have received the same great customer service and competitive insurance rates since leaving State Farm. Thank you guys, we truly appreciate you.
Trevor Pozoulakis
Alexis’s customer service was the best that I have experienced in awhile She was great
Dawn Frazier
Many thanks to Alexis Davis for her prompt responses to all the questions and handling the necessary paperwork for an EZ transition into my new car ! 😊👍🏼
Brenda Sanford
I've used Liberty Preferred Insurance Group for going on four years now for all of my insurance needs and have been thrilled with their responsiveness and helpfulness. It's always a pleasure to interact with them!
Lucy Clippinger
Don is a wonderful person to deal with at Liberty mutual and was a recommendation by my significant other. If he is an example of what to expect with Liberty Preferred Insurance group I plan on using Liberty for numerous type of insurance in the future.
Erin Nelson
Everything was explained clearly, it was anextremely quick and easy process.
Alexis Kajencki
Layla Flores, Thank you for your great service. Layla helped me to save$1300 in my insurance policy. Greatly appreciated your help.
Mher Hovsepyan
Awesome staff everyone looks out for your best interests.
Johnnie Johnson
Jessica gives us friendly and quick interactions whether its over the phone or via email, to any questions in regards to our insurance policy. She makes us feel that our house and possessions are safely protected with great coverage at a fair price.
Brian Cudzilo
Jessica has been an absolute pleasure to work with. My insurance with another company was getting ready to increase drastically with no exact reason and I needed to shop for new options. Jessica was referred to me by a colleague and I'm so happy she was. Not only did I get better coverage for home and auto but it was less on a monthly basis than my former coverage before it was going to increase. She gave me all of my options, explained everything and was very patient. Very pleased with the process and outcome!
Pam Burt
Get customer service Alexis Davis is great and answered all my questions when I have them.
Darcie Trent
Jessica was very helpful, we got excellent service and a great premium. With so many insurance options out there, Jessica and her team at Liberty Preferred should definitely be considered on your short list.
Jennifer Mullen
Professional,grade A.
Michael Dixon
Karen Malat is my go to agent for insurance quotes for my clients. I constantly am working with clients who need homeowners insurance so I reach out to Karen for quotes for my clients. She's knowledgeable and has access to providers who provide very competitive pricing and coverages. The best part is when I call she either answers or calls me within the hour.
J L
The level or service, price, options and professionalism. I would recommend Liberty Insurance to anyone, actually have to two other family members.
Todd Sickler
Karen Malat has been a phenomenal person to work with. Everything has been simple, quick and she is knowledgeable. My rates are lower than my previous provider and I'm satisfied with my experiences. She is competent and even helped me get through my first non fault accident when the other insurance company was doing me wrong. I would absolutely recommend this company to others. 5 stars well deserved.
Christina Santini Hinebaugh
Alexis Davis was super helpful and quick when responding to several questions I had this week pertaining to new information. She’s the best!!!
Jennifer Bartel
Chrissy was fantastic! She worked diligently to get me the best auto quote. She also shopped around for other insurances and looked into saving me money in any way. Her communication was great and effective! I would highly recommend using this office when looking for insurance! Definitely worth the 5 starts.
Nick Bloch
Erie insurance was with me for the moment I reported the accident and through the entire process of finalizing the settlement. It is wonderful to have such a company on your side especially at during difficult times dealing with a car accident. I will certainly stay with Erie for all my insurance needs.
C Gelber
Karen Malat has been very responsive to any and every question I've had. Very happy to be working with her.
Chris Korman
I have been using Liberty Preferred/Erie for my motor vehicle and home renters insurance for over 3 years. I had such great service and excellent rate/coverage which makes it easy choosing a home insurance when I purchased my home earlier this year. Jessica D is a great agent very knowledgeable and communicates clearly the product detail. I referred a few friends and they are happy to have Liberty Preferred as their insurance co.
Shawn Taylor
When it was time to renew my business policy, I had a call to review my information and make sure everything was updated. Had a conversation with Lala Flores, she was so kind and professional explaining everything i needed to know, updated some information, and had my renewal done very quickly. Really appreciate your help.
Carlos Guerra
Alexis assisted me with quickly removing an old vehicle and adding a new one. She was fantastic!
Alysson DuPont
I would have to say Layla and Donald were the best agents I’ve ever worked with. Well deserved 5 STAR . Thank you for quick response. Highly recommend
Keyvan nemati
Alexis D has helped me multiple times in the past, sometimes before I even ask! She is efficient and communicates well. Thanks Alexis!
Alicia West
Alexis has been efficient, kind and knowledgeable!
SUSAN HUFF
Alexis was so nice & helpful! I would have been lost without her.
Dustin Haines
Alexis, Karen and the rest of the team at Liberty preferred are amazing. We have our home and auto with them and would never want to switch. Thanks so much for all your help.
josh ageloff
We love Liberty Preferred! Layla recommended the Select Home Package. It was the best $80 we ever spent! She explained everything in great detail, and boy are we glad we listened. Thanks Layla and Liberty Preferred!
Larry Thompson
Alexis Davis was extremely helpful in explaining some key details relating to my policy. She was quick and efficient in assisting with updates to my policy as well.
Resa Morgan
Layla was very helpful and answered all my questions. She went above and beyond to provide great communication so I fully understood my car insurance changes! Well done, keep up the great work!
Julie Pugh
This crew is easy to work with and grab affordable rates. Alexis Davis is responsive on email and extremely kind. Give this group a chance to show what they can do. I have our house insurance, car insurance and RV insurance through them. They'll shop around and give you the best.
Chris Powell
They are knowledgeable, responsive, and always willing to go the extra mile to ensure I have the right coverage for my needs. Whether it’s answering questions, explaining policy details, or helping with adjustments, my agent, Alexis, makes the process smooth and stress-free. I truly appreciate the personalized service and peace of mind knowing that my coverage is in good hands. I highly recommend Alexis to anyone looking for a trustworthy and dependable insurance professional.
Miriah Belmaggio
Alexis Davis was super helpful and was able to quickly get my insurance information updated when I was purchasing a new vehicle. I've always had a great experience working with the group here for my insurance needs.
Patrick Walsh
Liberty is wonderful to work with. Both Karen and Alexis are friendly, knowledgable, and very quick to help with anything you need!
Addison H
View more